Coldhot - my order was kicked out later. Thank you everyone for the interesting tips and suggestions. Diana - your address tip is excellent! That never crossed my mind but it's a great idea. I was worried because I'm going to place an order for my friend on my computer, but of course the doctor will be calling her at her home and the delivery will be made to her home - which just so happens to be the address I had my refill mailed to last week because I was staying with them for the week. Confused yet? LOL Plus, she will fax her records to them so hopefully their isn't any confusion. Best of luck to all.