Q: What types of Medical Records are required and which will you accept?
A: You must send in proof of a recent physical examination within the past year. In addition you must send any relevant paperwork to include a combination of: Doctors dictation, progress notes, office notes, consult and treatment reports, statement of treatment (on letterhead), radiology reports (i.e., CAT Scan, PET Scan, MRI etc.), x-ray diagnostic reports, operative reports, and lab work. You must also fax a copy of your Photo ID. Please make sure the copy is lightened, enlarged and legible.
Q: What kind of medical records will you NOT accept?
A: Prescriptions, superbills, appointment cards, Explanation of Benefits Statements (EOBs), billing statements, insurance cards (of any type), Claim forms (HCFA-1500), hospital discharge instructions/release, physical therapy directions, medication/prescription directions, Litigious Verdicts/Summaries/Orders, Workmans Compensation Applications/Certification and Return to Work/School forms. None of these are valid medical records. PLEASE DO NOT SEND THIS TYPE OF INFORMATION OR YOUR RECORDS WILL BE AUTOMATICALLY DECLINED. You must have valid medical records or our doctors will be unable to assist you.
They really seem pretty self explanatory to me. I haven't had any problems with it.