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U.S. Doctors, Pharmacies, and Referral Services >> Open discussion (USA)

slcmatt
Stranger


Reged: 10/12/04
Posts: 10
Loc: Columbus, OH
Re: Online-Scripts
      11/16/04 03:51 PM

I’ll have to add my two cents here. While my first order went very smoothly, talked to Dr. on same day I registered and he authorized 90 Hydro 10/325 which I got the next day, the issue came with my medical records which they required me to fax in order to get my refills.

While my medical records included a fairly recent typed and thorough narrative of my condition (done by an independent doctor who had to perform a full exam and review all my records – done in August of this year) wherein the doctor explains my thoracic disk extrusions, discusses my pain levels and range of motion and neurological deficiencies, even going so far as to recommend referral to a neurosurgeon for possible surgery, this company declined these records. Also, I included MRI narrative taken in June of this year clearly showing my condition – all of this was declined. Reason: “We need office notes from current prescribing provider”. Sorry, but if we had a current provider prescribing pain meds, we wouldn't be here!

Realizing I was out of meds and not going to get the refill I was due (and this was well after 30 days) I faxed these same records to another OP (who required records before they’d do a consult). I was given a consult the same day, the doctor even commented that I had very thorough medical records, and had no problem prescribing 10/325 #120 with 3 refills.

My opinion is it seems Online-Scripts is being far too strict on their records requirements, instead making a profit on us by giving us the first consult and RX, but then declining us later. This either forces you to move on, or get another consult. Luckily I found another OP that realized how thorough my records are (considering I’ve heard many here say that a simple exam where the doctor notes your pain will suffice) and now have the meds I need. So, I don’t know what these guys problem is as of late, but right now if you’re looking to build a relationship with an OP where you actually get your refills, I’d have to say stay away from these folks.

--------------------
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Subject Posted by Posted on
* Online-Scripts dkaz 11/11/04 07:21 PM
. * * Re: Online-Scripts slcmatt   11/16/04 03:51 PM
. * * Re: Online-Scripts mykel   11/17/04 11:36 PM
. * * Re: Online-Scripts MetsFan   11/23/04 01:17 PM
. * * Re: Online-Scripts InvaderCAL   11/23/04 01:26 PM
. * * Re: Online-Scripts InvaderCAL   11/23/04 12:27 PM

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