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IMHO.... and I'm new... but I've been using EPHY as my OP of choice this month after going thru the whole icky AAA thing, so I thought I'd switch over to EPHY... BIG MISTAKE!!!
ON their site the consult was supposed to be $45... but they charged me $60.... I asked for overnight priority before 10:30am, and paid the $37.50 for this choice... and they sent it reg. overnight... Then I also chose COD, which the only thing I was charged normally on, which was $12.50, so I emailed them and told them I was way overcharged by about $25.00, and asked them to credit me... and all they credited me was $10.00, and trying to get a total amount from them for the COD order was such a hassle.. they gave me the wrong amount, and this was after I had already gone to get the money order... so I had to go back and get another money order...
The consult may be cheaper than other OP's but they rip you on shipping costs... and it all worked out to be the same cost as other OPs.
I have one last refill with EPHY, and after that, I'm switching to a much better OP... EPHY, in my opinion was rude, un-organized, and overcharged me on 3 out of 4 items.
With so many other OP's out there with much faster, better CS and more honest... I've learned my lesson.
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