DrugBuyers.Com: Cyberscriptsrx.com

This is my first post on the freeboard using this login name(finally received posting privileges! =0). I used to post on the VIP board, and forgot my login for the freeboard.
Well, I've used cyberscripts for over a year now and until recently--with the loss of their pharmacist, never had any problems. I ordered a refill on 10/4, I still had 2 refills left. Cyberscripts royally screwed up. It took 9 days for me to receive my meds, and, upon discovering they had lost their pharmacist, I was being incredibly understanding. However, I recieved an email from DHL that they had received shipping info and speculated that I would receive my meds the following day eta. The tracking number never worked. I had numerous conversations with Michelle--have a direct number for her, which is great because no one ever answers at any of their customer service numbers, EVER!
She had left a message for me that my package would be received the following day, verifying the info DHL had provided me, but the amount was extremely high. I called her the following day to inquire about the high cost and to inform her that the tracking number had not produced any further results. She promised to get back to me and didn't. I called her again and this time she gave me an amount that sounded correct and assured me that the package had left the pharmacy. I got a money order for the lower amount and left it at my mailbox stop. Two days later, still nothing. I was still calm, just trying to figure out where my meds were. I called her again and this time she did some research and came back and told me that for some reason the pharmacy had generated two tracking numbers, one which never worked(the one I had been provided) and another which was the actual shipment. I tracked the package and found that DHL had actually attempted delivery, but couldn't leave the package because the amount of the money order was not correct. I told Michelle I would pay the additional $28.00. (I was out of meds for 3 days at that point)but that if the invoice in the package was for a lesser amount, I expected her to credit me on my account.
I ended up having to go to the hub to pick up the package--there was only a one hour window in which they had time to find it and almost told me to come back the next day. I refused and said I'd wait. Finally, they found it and package in hand, I took out the invoice, which was, of course for the lesser amount that I originally got a money order for. To make matters worse, the bottles said no refills remaining, which is so wrong! I've since emailed Michelle several times regarding these two issues and had no response. If I amortize the cost of the consult by 3 (prescription and two refills) and add in the additional $28.00 I was charged, I'm out over $75.00! Plus, I have to pay for a new consult at $145.00 before I can get more meds.
I'm throughly frustrated with this situation. My PCP refuse to release my medical records again unless I pay a $50.00 administrative fee AND pay for a bonded copying company to come in a make the copies for me. Is this even legal? Unfortunately, I never anticipated this and mailed my last copy of my records to my old cyberscripts doctor, who isn't even with them anymore, so I'm basically SOL.
I'm going to continue hounding Michelle since she is my only contact with CS. Cyberscripts is an expensive service, all things considered and I would prefer to go somewhere like SWMG, but this isn't going to happen until I can get another copy of my records, so for the time being,I'm stuck having to pay for another consult. Ugh! I cannot recommend cyberscripts and this time and would advise others that there are many other OP's that provide better service.
best of luck to everyone and stay pain free,
voo