Refill finally showed up after almost 3 weeks. I used Cyber's online refill form to order it. I specified regular overnight delivery and payment by CC--not early a.m. and not C.O.D.

Their website offers no way of tracking order status; you can only call or email and hope for a response. Not ONE of my phone calls or emails was returned after finally being told the shipment had been 'lost'.

At 2:00 in the afternoon last Friday(almost 3 weeks from my original request), DHL showed up out of the blue with a C.O.D. package. Cyber charged me the extra money for early a.m. delivery and the extra money for C.O.D.--and I didn't want either one of those service options. Oh, and by the way, DHL tells me they don't offer early a.m. delivery for C.O.D. ANYWAY!

I figure I was lucky to see anything at all. They get a big thumbs down outta me and I sure hope anyone who uses them has better luck than me.

A few years back I was using another compounding OP and was really sorry to see them go. I'll definitely be checking out the athome site.

(An aside....like so many other people, I've been on this board for over 3 years under various incarnations. I'm losing track of who I am.....)