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U.S. Doctors, Pharmacies, and Referral Services >> Open discussion (USA)

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golddust
Newbie


Reged: 04/26/03
Posts: 30
Loc: usa
NWW - consultation problem
      #163444 - 05/20/04 12:12 PM

NWW is wonderful and i do not want to say anything bad about them because i believe they are great people, but i just had my first-ever problem with them and i'd like to know if this is common. I paid for a consultation which they scheduled but did not get the call. I will be patient (double entendre!) and wait to see if they email me back today, or call with the consult, but does anyone have any phone numbers i can call for them just in case they lost me in the shuffle? (feel free to PM me)

i hope everyone is well. it's been a while since i posted.

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i don't know where the sunbeams end and the starlight begins, it's all a mystery


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Norcoww
Norcoworldwide.com


Reged: 10/31/03
Posts: 965
Loc: South East
Re: NWW - consultation problem [Re: golddust]
      #163454 - 05/20/04 12:29 PM

Please send David a note.....he will check the schedule for you, to see if anyone is running late. Please give him your name, and the exact phone number. -C



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http://www.norcoworldwide.com


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paininbujah
Stranger


Reged: 01/19/04
Posts: 1
Re: NWW - consultation problem [Re: golddust]
      #165867 - 06/01/04 12:26 AM

I had a problem w/NWW also; well really the pharmacy. all went well w/ my consultation and one refll. but the next time i received only one of the meds.(I had requested and Paid for two). I know this is the fault of unipharm but i ctcd NWW right away via email. they advised i should call them, and it seriously took a week to get through. then i talk to someone and they said that someone will be calling me back. Never happened. Obviously they did not believe me i guess but i dont understand why they couldnt call me back to tell me.
-----Help. I have used them in the past and never had a problem but now i am afraid to use them again. So tell me if i am wrong but i guess i am just out of luck.


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LaChat
Stranger


Reged: 05/26/04
Posts: 14
Loc: Pacific Northwest
Re: NWW - consultation problem [Re: golddust]
      #165869 - 06/01/04 01:00 AM

The same thing happened to me last week. I emailed NWW and they immediately emailed me back with the doctors phone number and told me to call him. Which I did. So, I would suggest you do this too? It worked out wonderfully, but I did complain about the inconvenience it was for me. I just got another email telling me that I'd have my consultation on 6/2...naturally I emailed them back. This was my first experience (I've only recently joined), but a friend from here updated me on the glitches they've been having so I'm giving them the benefit of the doubt

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La Chat
"Please help me to be the person my dog thinks I am!"


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