paulcr
Stranger
Reged: 05/25/02
Posts: 9
Loc: US
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Has anyone attempted to get refills that erxonline promised would be honored in their email stating they were making changes to their process but all outstanding refills would be honored? I tried or order my last refill and it was rejected stating that Pharmanet was not processing refills from them. Seemed a bit in contridiction to their mail just a few days prior.
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kewlone4u
Enthusiast
Reged: 03/26/02
Posts: 252
Loc: Tennessee
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I got a refill last week, but got scammed into a double shipping bill,read my prior post. Mine came from speedscripts. They are no longer shipping to my state from what I gather, I'll never use them again. Later, KO
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C' ya---KO
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Pinkie
Member
Reged: 09/24/03
Posts: 113
Loc: New England
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I had horrible problems with erx - double billing, late shipment, etc. Someone on another board was nice enough to give me an email address of someone there who actually responds, as I could never get through by phone. You can pm me for the address. I swore I would never order from them again, but it was time for a refill so I thought I would see what she said. She said she would fix the webpage and allow me to place a refill order, and she did! I had placed my original order the day before their no refill rule went into effect, btw. So you can give that a try. I actually ordered and it was shipped that day. Pinkie
Edited by Pinkie (10/07/03 02:20 PM)
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paulcr
Stranger
Reged: 05/25/02
Posts: 9
Loc: US
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Thanks Pinkie. I have been fortunate and have had great service up till now. So ok...I know this is a stupid question...but how do I PM on the board? Thanks again for the info!!
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Pinkie
Member
Reged: 09/24/03
Posts: 113
Loc: New England
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I PM'd you, Paul...check your personal mailbox. Pinkie
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Brandy
Stranger
Reged: 04/19/02
Posts: 15
Loc: Pa.
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I placed my refill with these crooks in August. As of today 10/8/03, I have neither received my order or my money back. Need I say more except AVOID,AVOID, AVOID. Please stay away from Erxonline!!!! 
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paulcr
Stranger
Reged: 05/25/02
Posts: 9
Loc: US
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Does anyone have the phone number for Pharmanet? Since Erx isn't being helpful, might as well go straight to the source. Thanks!
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poth38
Newbie
Reged: 02/11/03
Posts: 28
Loc: Fly-Over country
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800 728 8534
305 595 2200
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PrivateRealm
Threadhead
Reged: 03/18/03
Posts: 904
Loc: usa
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I would take the bottle to a local pharmacy and get them filled there.
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KeriAnne~~~
"Life is not measured by the number of breaths we take - but by the moments that take our breath away."
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bones392
Enthusiast
Reged: 09/01/03
Posts: 234
Loc: Denver, CO
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Same thing happened to me. My bottle says two refills remaining and they won't honor them (The pharmacy or eRX). So I can just take the bottle to the local pharmacy here and get it filled?
Pinkie, can you PM me with the contact e-mail, too? I would greatly appreciate it.
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songster43
Stranger
Reged: 08/12/03
Posts: 1
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yes, they honored my refill. maybe you should try again.
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Pinkie
Member
Reged: 09/24/03
Posts: 113
Loc: New England
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I PM'd Bones with the email info yesterday...they did honor one refill so far for me, but don't know if they will do the same for the second one...Bones, let us know what happens. Pinkie
Edited by Pinkie (10/17/03 01:46 PM)
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bones392
Enthusiast
Reged: 09/01/03
Posts: 234
Loc: Denver, CO
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I sure will. Thanks again Pinkie.
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bones392
Enthusiast
Reged: 09/01/03
Posts: 234
Loc: Denver, CO
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Status Update: They honored my refills, but lets see how quickly they get them to me. I waited 7 days on my initial order.
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bones392
Enthusiast
Reged: 09/01/03
Posts: 234
Loc: Denver, CO
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more news: tracking number issued but has not been picked up yet (don't you hate that limbo period???) I will let you know if they come through for me.
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griswald18
Stranger
Reged: 02/19/03
Posts: 15
Loc: north louisiana
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Did you get that blasted email from them saying "...due to UPS tracking & billing server...we were unable to process any orders over this past weekend....." I'm so angry I could spit!!!
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bones392
Enthusiast
Reged: 09/01/03
Posts: 234
Loc: Denver, CO
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Yeah, I got that e-mail twice. I didn't order over the weekend though. I ordered today and have a tracking number. It remains to be seen if it works though. I will post the status.
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Coastalgrl
Stranger
Reged: 07/26/03
Posts: 14
Loc: Ga
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See message on the home page at erxonline ~ after sending the crazy e-mail messages to everyone.
Regretfully, eRxonline.com has ceased accepting new consultations indefinitely.
It is with great reservation we do this, knowing we have people who depend on our services for their healthcare needs. However, we will be honoring any pending refills you have available to you. The network of pharmacies is working closely with us in order to continue our level of service.
If you are due for a refill at this time, please feel free to place your order as you would normally.Your order will be processed promptly.
Thank you for your patronage and patience. Please understand, our priority is optimum customer care. Any concerns you have can be addressed via e-mail or by calling 1.800.551.4009.
This doesn't sound good for the future of erxonline.....
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Coastalgrl
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Cyptoridian
Journeyman
Reged: 03/20/02
Posts: 96
Loc: Texas (former N.Y.er)
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I just called them and they said they are out of business but honoring refills.
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Pinkie
Member
Reged: 09/24/03
Posts: 113
Loc: New England
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I wonder how long they will be in existence and honoring refills...I have one but it's not due yet. I tried to call but it rang and rang. If anyone hears how long, then please post the info...thanks in advance. Pinkie
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