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I have a refill due, actually past due. I had totally forgotten to fax my med records until I received an email from them that my refill was due but they hadn't received my records. I faxed my records to them early (9:30 am) on 9-29. and I faxed what the dr said he wanted to see. As of now...10-01-03, my status still says "refill available" but that's all I can find out. Also it says "thanks for calling..9-30-03". I didn't call, I pm'd Barry who said the dr was still reviewing my records and once he accepted or declined them it would go thru normal process. My question is: How long does the dr normally take to review the records? Also, if anyone would pm me with what kind and how many pages of records they sent I would greatly appreciate it. Granted I sent the minimum since the price per page to fax them was "highway robbery". Although I thought I sent enough to show what the dr wanted. Now I'm beginning to wonder since I haven't heard anything. Thanks in advance for any information.
I have my records scanned on my computer so I can fax them from my computer. It is much cheaper that way. I also fax them instead of calling them. The price is a fraction of what a long distance call costs especially when you have been on hold for awhile.
Good luck.
Doglover82
Doglover82
You are sooooo right! I just got my computer fax up and running again today (At least I hope...I have to do a test run/fax). It wasn't working so I had to pay to have my records faxed until I could find the problem and fix it. Thanks for your input though.