I WAS DOUBLE CHARGED FOR A CONSULT AND THE MEDICATION. BUT I MUST SAY I CALLED THE PHONE NUMBER NEXT TO MY CHARGE,I THINK IT WAS RASBERRY INC. I SPOKE WITH SOMEONE THERE ABOUT THE PROBLEM AND THAT I WOULD NOTIFY CITI. THEY TOLD ME TO LOG ON IN ONE HOUR AND CHECK MY HISTORY. I DID AND THEY GAVE ME A FREE CONSULT AND NO CHARGE FOR THE SAME AMOUNT OF MED NEXT TIME IT WAS DUE. THEN THEY E MAILED ME A CODE TO TYPE IN,WHEN I ORDERED AGAIN. I WAS VERY SURPRISED AND PLEASED.