DrugBuyers.Com: USPHARMACYRX AND REFILLS

Hi, I'm new to this board and as I stated in another uspharm post, I went through the same hassle with the refill. Here's an e-mail I received from customer service last night. I hope this helps all who are in the same situation I was in. I placed my order through the refill section of the order status page on Oct 22, and today was able to straighten the whole mess up.
I am so sorry that I\'m getting to you late in the afternoon. I found the problem why your order was not being shipped out in the timely manner. Due to DEA regulations there are no longer any refills available. Because we are a online service, every order including \"refills\" must be placed as a new order so it can go for a doctor consultation. Now this has created a lot of problems but, we have no control over this because it was said to us as a mandatory request. Your order was approved but because of a clitch in the system, the Dr signature did not go through. There are two options; I can have your order faxed to the Dr so he can sign it or I can cancel this order and have you place a new one thatit can be reviewed tonight for pending shipment tomorrow.
I hope this will be of help.