This is my first time using them, and although I've been able to "track" the process by using the telephone numbers, there were a few things I kept forgetting to ask.
Anyway, on their tracking page for my order, it says it has sent two emails to me. Also, when I first had my consult and talked to a very nice doctor, he mentioned that I would receive an email with instructions about the medical records and such. I never received one email. But, on the phone was told my order has been shipped.
I would like to know if this has happened to anyone else, and maybe I typed in the wrong email? I also need to fax my records in, but am waiting on an xray so they will be sent all at once.
Thanks for any help. Does anyone know their email address? There isn't one that I can see on their site, just phone numbers. I called so many times, long distance, and would rather do email to save on money, if you know what I mean. Not counting, of course, the faxing of med records.