yes, i had the same problem. I called, said the records were not accurate, not complete and that any "personal notes" on my file must contain a addenum, producing where, when how, this was added to my records. just tell them they are not complete, accurate,etc. tell them you know about you rights to complete disclouse of records and if they can't comply with the laws , you will hire a laywer. worked great for me! I AM STILL GETTING "UPDATED" RECORDS! AFTER PHONE CALL TO MEDICAL RECORDS DEPARTMENT, I WAS GETTING A RESPONSE WITHIN 24 HOURS. NEVER LET THEM THINK THAT YOU ARE NOT AWARE THAT YES, EVEN DOCTORS, MUST JUMP THRU THE HOOPS YOU SET UP.............GET MEAN AND STAY MEAN!
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