No they told me to fax a copy of my cc statement and my wifes, and that it would take 7 days, then when I called back after 7 days they said they never recieved the fax and to fax again, Now they want me to fax the previous months statements,its rediculas however I do believe they will payback the $ but Im sure they wont pay for the faxes and copys of the cc statements. you should checkout YOD or NorcoWW or fedexmeds but not meds123.~