I've ordered from them three times. The first time, I ordered at 11:00 am and received the tracking number within a half an hour. It was in BIR for the afternoon and was picked up by UPS ("in transit") at about 6:00 pm that same day. The second time, the same situation. However, I ordered this past weekend and I got the tracking info about 2:00 yesterday, (Monday)and it remains in BIR this morning. It seems to be hit or miss. I guess my luck ran out and I guess I will be watching BIR for a while!
***looked again just a minutes ago........it's in transit now. Maybe it is UPS's issue/problem??