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I sent them copies of x-ray perscription my doctor gave me, last physical and that is it. What you have should be fine. The CS reps call and ask a few more questions or will let you know it you need anything else.
Phone call is really simple, It takes about a total of 3-5 minutes (just like at a normal dr. office). He will have your records in front of him because the first thing he did was mention my injury.(fractured tailbone giving birth). He asked me what I wanted and I asked him what he suggested. He said it depends on severity of pain and then He asked me what my doctor prescribed when the I was discharged and I told him Lortab. And he said fine that's what I will give you with 2 refills. Also said he would call and make sure they were working. ( I doubt he will call but that's okay).
Received meds today all accounted for and pharmacy number and dr. name are on the bottle. From start to finish it took a total of 3 days.
I will use EPHY until the end. They are so much cheaper and I actually talked to a doctor who seemed really concerned about my injury.