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Well Kiki I am sorry if you thought I was being impolite with my choice of words. I sincerely doubt that you meant it as a compliment when you asked me if your gun shooting, terroring neightbors were my relative. I just felt that you were blameing the wrong people for not getting your shipement. I always encourage people to stick up for themselves with the service companies like DHL that just don't care about the people who are the basis for their business. I have been with Medicine Gallery for almost 2 years now since they started with a rinky dink website that the orders were not even sent to the pharmacy for 2 weeks. It was always 4 weeks for delivery then so I think they have made an improvement with the automated site that they have now. Once a package is placed with a shipper the company has no control over how that shipper does his job and that is the main point here. We the people do not stand up for ourselves. Not just you but all of us. We do not elect the congressmen that will change the way the pharmacy companies over charge the American people. If we could just make ourselves do that then we would not need Medicne Gallery or any other web site. I can understand how frustrating it must be to have neighbors who would shoot their guns in the air. I have had a bullet come into my home from just such people. What goes up must come down. You are actually in physical danger from those bullets not just the terror that the animals experience. It is just that Medicine Gallery or even pharm88 can no more control Dhl, Fed/ex, or UPS than you can those frightening neighbors. Fair is fair.