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U.S. Doctors, Pharmacies, and Referral Services >> Open discussion (USA)
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XanHead
Journeyman


Reged: 11/20/04
Posts: 53
Re: LOST PACKAGE
      12/21/04 10:00 AM

I am having the same problem with ExpressRelief. Except my package is lost at a UPS hub in KY. It was last scanned on 12/18 @ 7:18am. Then never again. So UPS is tracing it. But they asked what kinda package it was & I said medication & UPS customer service told me that ERS should resend it to me, then when the package is found UPS can send the old package back to ERS. But when I told ERS this they said "it wasnt thier problem, thier hands were tied, they have done their part, now UPS needs to handle it" Well,to me, that is so unprofessional. I am the one PAYING for the shipping, consulatation, etc & NOW i am doing w/o medication. So I dont know what is going on. But I do know that you cant not expect ERS to retrun emails or phone calls. I just usually call & call & call untill someone besides voicemail answers, which btw they dont respond to voicemail either. I AM SO FRUSTRATED!
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Subject Posted by Posted on
* LOST PACKAGE Skott 12/21/04 08:19 AM
. * * Re: LOST PACKAGE 537   12/21/04 09:54 AM
. * * Re: LOST PACKAGE Jadden   12/21/04 08:42 AM
. * * Re: LOST PACKAGE XanHead   12/21/04 10:00 AM
. * * Re: LOST PACKAGE Skott   12/22/04 09:34 AM

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