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New to posting here, but have been reading for a long time, didn't think I had anything pertinent to add until now. I hope this is helpful!
I have been with HP for quit some time, always got great service, right on time, right count, good CS and friendly Doc etc.
HOWEVER - today I call for my refill, we got all that taken care of and it's on the way...then I asked if this was my last fill, she said "yes, this is your last one", I replied well, I'll be phoning for my consult next month, talk to you then" she said "no, we aren't going to do consults anymore, we are getting out of the pain management business". I was shocked! I asked her why she stated that it was due to people sending in fake medical records, they got audited and it just wasn't worth all they had to go through to keep prescribing - she went further to state that most of the patients were on the up and up but said "you can blame all the greedy folks and the ones who don't tell the truth" so of course I said "what do I do now? can you recommend anyone for me?" she did recommend a Doc and gave me his phone # but she did not know which pharmacy he uses. I'll check it out and let y'all know okay?
She was kind and apologetic (I always deal with the same person there *K) and she has always been really kind and helpful, I'll hate to loose the service I got from them.
This was my last fill as I said above - so I'm glad I'm at least getting that. She said they were going to honor all fills - BUT, if I had any more left with them as I'm sure some here do, I'd bee calling them to ask on your own behalf if they are going to honor your refills. You know it is possible they could be getting ready to go away all together. I'd hate to see anyone lose fills that are due to them, that just wouldn't be right. Their phone number is 813.889.9779.
Keep Irie
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Health Plan Pharmacy Services
Melody
05/31/04 01:29 PM
Re: Health Plan Pharmacy Services
PainSucks
10/11/04 07:18 PM
Re: Health Plan Pharmacy Services
planielsen
10/21/04 07:44 PM
Re: Health Plan Pharmacy Services
roxeanne
10/24/04 11:31 AM
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difficult
10/24/04 04:17 PM
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roxeanne
11/01/04 12:36 PM
Re: Health Plan Pharmacy Services
ShopperMom
11/15/04 07:49 PM
Re: Health Plan Pharmacy Services
M4A3
11/15/04 08:37 PM
Re: Health Plan Pharmacy Services
IrieVibe
11/15/04 09:06 PM
Re: Health Plan Pharmacy Services
majorpain
11/15/04 09:29 PM
Re: Health Plan Pharmacy Services
roxeanne
11/18/04 04:45 PM
Re: Health Plan Pharmacy Services
vic7
11/22/04 04:57 PM
Re: Health Plan Pharmacy Services
roxeanne
10/11/04 10:15 PM
Re: Health Plan Pharmacy Services
Mikalyn
10/19/04 10:54 AM
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M4A3
09/29/04 08:12 AM
Re: Health Plan Pharmacy Services
sherm8
09/29/04 09:13 AM
Re: Health Plan Pharmacy Services
stevesmith
10/19/04 11:00 AM
Re: Health Plan Pharmacy Services
cherokeereb
10/21/04 08:38 AM
Re: Health Plan Pharmacy Services
vilefileman
09/29/04 01:53 PM
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