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I think the problem with no tracking numbers is a time and cost saving measure on United's part. They service several OPs and have hundreds or thousands of order per day to deal with. Having done data entry myself at one time (through my job) I know how easy it is to transpose numbers, and the UPS ones are anything but short. Using the last name and zip trick is really useful (and I think United actually has that up on their site) and does save us from having heart attacks when a tracking number doesn't work.
I know we all like being able to track packages from departure to delivery, but with the sheer number of orders United has going out daily, it may not be cost effective....and then there is all those people calling whose number doesn't work because the tech put it in wrong. It may not be the best system to use, but I can see the sense in it.
D2003
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Question about United refill
saraba
02/05/04 08:06 PM
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02/05/04 08:42 PM
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yawkaw3
02/06/04 07:37 AM
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D2003
02/06/04 11:54 AM
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hoop123
02/06/04 02:03 PM
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havannah1997
02/07/04 05:46 AM
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gatorade
02/09/04 05:22 PM
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02/10/04 09:56 AM
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hoop123
02/06/04 07:15 AM
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02/05/04 08:35 PM
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02/05/04 08:20 PM
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