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I'm new here and have been particularly interested in the uspharm posts as I had a refill processed on Sept 22. After 2 weeks of trying to get some answers, I received this -mail from them last night. I hope it may shed some light on some of the problems you are facing with these people.
I am so sorry that I\'m getting to you late in the afternoon. I found the problem why your order was not being shipped out in the timely manner. Due to DEA regulations there are no longer any refills available. Because we are a online service, every order including \"refills\" must be placed as a new order so it can go for a doctor consultation. Now this has created a lot of problems but, we have no control over this because it was said to us as a mandatory request. Your order was approved but because of a clitch in the system, the Dr signature did not go through. There are two options; I can have your order faxed to the Dr so he can sign it or I can cancel this order and have you place a new one thatit can be reviewed tonight for pending shipment tomorrow.
I was lucky enough to get through to customer service, and they have been incredibly helpful, they even called me this morning to expidite my order. If you have te time to keep calling it may pay off if you actually get to speak to someone. I was very upset with their lack of effort to return my e-mails and calls, butthey have made up for that with their effort to straighten this mess up. Good luck to all who have claims with them.
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Those TAKEN by Uspharmacy meds
caseysmama96
10/06/03 03:27 PM
Re: Those TAKEN by Uspharmacy meds
chillytillie
10/06/03 06:41 PM
Re: Those TAKEN by Uspharmacy meds
sean65803570
10/06/03 03:41 PM
Re: Those TAKEN by Uspharmacy meds
painfreedom
10/06/03 04:09 PM
Re: Those TAKEN by Uspharmacy meds
lou304
10/07/03 06:33 PM
Re: Those TAKEN by Uspharmacy meds
painfreedom
10/08/03 08:44 AM
Re: Those TAKEN by Uspharmacy meds
Sky_Queen
10/06/03 06:20 PM
Re: Those TAKEN by Uspharmacy meds
painfreedom
10/06/03 06:27 PM
Re: Those TAKEN by Uspharmacy meds
potatoboy99
10/06/03 04:33 PM
Re: Those TAKEN by Uspharmacy meds
cindy1212
10/07/03 06:33 AM
Re: Those TAKEN by Uspharmacy meds
painfreedom
10/07/03 07:15 AM
Re: Those TAKEN by Uspharmacy meds
painfreedom
10/07/03 11:05 AM
Re: Those TAKEN by Uspharmacy meds
yawkaw3
10/07/03 12:22 PM
Re: Those TAKEN by Uspharmacy meds
painfreedom
10/07/03 05:19 PM
Re: Those TAKEN by Uspharmacy meds
painfreedom
10/06/03 04:45 PM
Re: Those TAKEN by Uspharmacy meds
KBlues
10/06/03 06:21 PM
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