momof4
Stranger
Reged: 12/16/04
Posts: 8
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I have an order coming 2nd day air that is set for delivery on the 18th, tuesday. I wanted to see if I can get it at the hub somehow. Do I have to wait until Tuesday or if it is there can I get it before they make a delivery attempt. I am worried that I will not be home when they come, and it is a cod.Does anybody know if I can do anything?
Thanks,
momof4
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LittleMissy
Member
Reged: 10/21/04
Posts: 114
Loc: Bay Area, Cali
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Hi momof4,
From my experience, they must make at least 1 attempt at delivery and after that I'm not sure if they will hold it at the HUB for you or not. I would recommend calling UPS - 1-800-pick-ups and ask what their policy is. In the future when you make an order, give them the address of your local UPS/Fedex HUB and on the 2nd address line put "Hold for customer pickup". That way, you don't have to wait for delivery and you can pick it up in the morning or whenever it's convenient. They will call you to let you know you have a package ready for pickup and this way you are in control.
Good luck!!
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ikestormu11
Old Hand
Reged: 06/02/04
Posts: 429
Loc: right coast
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I agree with LittleMissy. I know from personal experience that they must make one attempt to deliver to the shipping addy. After that you can definitely have it held at your local hub. Some people have their packgages shipped to the hub so they can pick up there packages quicker. I've read on here before that people have had there packages held prior to delivery, but UPS has told me repeatedly that is against there policy.
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As a man sow, shall he reap
And I know that talk is cheap.
So the hotter the battle Is the sweeter the victory.
-The late great Robert Nesta Marley
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potatoboy99
Permanent Fixture
Reged: 02/05/03
Posts: 1360
Loc: Deep North (East)
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Quote:
In the future when you make an order, give them the address of your local UPS/Fedex HUB and on the 2nd address line put "Hold for customer pickup".
This type procedure has always been a breeze with Fedex, but in my experience it is generally more problematical at UPS. I have often had packages held at the local Fed ex location (not the hub, but at one of the hundreds of Fedex storefront dropoff counters in my city). I have had Fedex re route packages that are out on the truck for delivery, to a different address. Nobody ever seems to say "no" to the customer at Fedex.
I have never found UPS to be consumer friendly. Their customer base has been almost exclusively large companies that ship thousands of packages, and I find they are not responsive to the individual. When I started my business in the early 80's UPS refused to let me open an account, because I was not shipping enough packages. So for 22 years I have shipped with Fedex only.
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hibbs
Veteran
Reged: 08/22/03
Posts: 703
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Best way to get it held at the hubs at either place is to use the hub address as your shipping address. Your name and the hub address, that way you cab pick it up when they open and not have to wait. In some cases you get the package allot faster that way. But if it's already shipped to your address you have to let them try to deliver it at least once before you can get it at the hub.
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The blues is the soundtrack to reality...
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dickgahzinya
Newbie
Reged: 07/21/02
Posts: 29
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I agree with holding it at the hub. Actually any package sent I can usually get a day earlier that way.
I must say that I've had great customer service with UPS and Fedex.
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deborah7
Member
Reged: 04/16/04
Posts: 178
Loc: Northeast USA
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I have a quick question.
Is UPS not delivering Monday, Jan. 17th because of Martin Luther King Day?
I was just wondering because I originally had a scheduled delivery date of Monday, Jan 17th and all of a sudden today the tracking info states, "In-Transit--Rescheduled Delivery, Tuesday, January 18th.
GRRRRRRRRRR......I placed this order on Tuesday the 11th and requested 2nd Day Air believing I would receive it by Friday the 14th. Well of course, it sat in BIR until Thursday the 13th with a scheduled delivery date of the 17th...So...I began rationing what I had left....Well, now I will be out as of this evening.
This is so infuriorating
Deb
p.s. After reading these posts, if open tomorrow, I will try to pick them up at hub.
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Though the mills of God grind slowly,
yet they grind exceeding small;
Though with patience He stands waiting,
with exactness grinds He all.
Henry Wadsworth Longfellow
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jeffreydale
Journeyman
Reged: 10/26/04
Posts: 98
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I work as a shipper using ups, and i heard nothing about a ups holiday on monday, and also, they still deliver air packages on holidays if that's the case which i'm 99% sure that's not the case on monday.
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hibbs
Veteran
Reged: 08/22/03
Posts: 703
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Both FedEx and Ups are working tomorrow 1-17
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The blues is the soundtrack to reality...
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greennie
Member
Reged: 12/01/04
Posts: 163
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nope..ups doesnt work on holidays or weekends..had the same problem had too wait and wasnt re-embursed for the 2nd day air fare either
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greennie
Member
Reged: 12/01/04
Posts: 163
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no..you wont be able too pick it up untill after tuesday or at least that nite ..if they told u tuesday that means its not gonna be in your area till then
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Misstified
Journeyman
Reged: 11/23/04
Posts: 98
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Both Fedex and UPS are open tomorrow (MLK day) the United States Post office is closed as well as banks , so if you need a MO get it from a local convenience store, food chain etc. don't plan on getting it from a bank !
I had a 2 day package a few weeks ago (fedex) that said delivery was the next day , I had the MO ready just in case and even though the site kept saying scheduled del .. (the following day ) It was in transit with no location listed or that 'on truck for delivery ' statement , but it arrived here a day ahead anyway.. you just never know , if they have time it seems they deliver , probably to lighten their load for the next day .. just an FYI don't want to give false hope but they are delivering tomorrow
Here's the schedule from both the UPS and FEDEX sites
Days of Operation
UPS 2005 Holiday Schedule
In the United States, UPS observes the following holidays:
New Years Day - January 1, 2005*
Memorial Day - May 30, 2005*
Independence Day - July 4, 2005*
Labor Day - September 5, 2005*
Thanksgiving Day - November 24, 2005*
Day after Thanksgiving Day - November 25, 2005**
Christmas Day - December 25, 2005*
Day after Christmas - December 26, 2005*
New Years Eve - December 31, 2005***
http://www.ups.com/content/us/en/resources/service/support/operation.html
Fedex Holidays
About FedEx
Worldwide Holidays
Holidays for United States
1 January 2004
31 May 2004
4 July 2004
6 September 2004
25 November 2004
25 December 2004
http://www.fedex.com/cgi-bin/wwholidays.cgi
Good Luck ! HTH !
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"When life hands you lemons , throw them at the Mean people and hope the juice gets them in the eye.. then .. ask for tequila and salt .. "
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ikestormu11
Old Hand
Reged: 06/02/04
Posts: 429
Loc: right coast
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Thanks for the info Misstified that's good to know! I also have had the same experience w/ Fed Ex. There 2 day delivery always reachs me in 1 day. Even though Fed EX's estimated delivery date is 2 days away I always get my packages in 1 day. Never has this happened with UPS. My business receives packages a few times a week from either carrier. Fed Ex wins hands down.
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As a man sow, shall he reap
And I know that talk is cheap.
So the hotter the battle Is the sweeter the victory.
-The late great Robert Nesta Marley
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fred_s
Enthusiast
Reged: 11/18/03
Posts: 265
Loc: SE USA
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Thanks for the UPS notice.
Note: Both Amscot and Walmart offer free money orders.
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"One Lives But Once In This World"
- Johann Wolfgang von Goethe
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cookiecan
Journeyman
Reged: 08/18/04
Posts: 53
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On a related topic, do you think most OPs are open or closed today Martin Luther King Day?
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joda
Newbie
Reged: 11/29/04
Posts: 28
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good question...... I guess....closed???
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jeffreydale
Journeyman
Reged: 10/26/04
Posts: 98
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I think It depends on what place you are using, I spoke to someone at apainsolution.com today via email, and their pharmacy was running also.
Edited by jeffreydale (01/17/05 03:22 PM)
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BamaChica
Veteran
Reged: 05/28/04
Posts: 621
Loc: AL by way of Cali..culture sho...
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Nww is also open as well as their pharmacy.
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