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Very friendly and efficient people. Shipping is extremely fast too. I'm pleased with them, and I haven't read much bad PR about them here on the boards.
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Which one are you trying to order from? Online-Scripts or Norco?
And has anybody else had these problems recently?
You can find better than them. Medication prices are very expensive for a records required OP. Packaging isn't that good either with medication thrown in a thin card board Fed-Ex package with the bottle and no cotton or anything, leaving a thin non-padded shipment of rattling pills. (I hate that!) Customer Service is decent at best.
With operations such as YOD and Ephy available, you have much better alternatives offering better service, better packaging, and cheaper prices. First consultation is $110 I beleive which gets cheaper each time you re-consult with them ,which in itself is a good idea, (down to $80?) if you stay with them.
I haven't had a problem with them and they have delivered timely back when I was a patient of theirs, I just think the services they offer are not up to par with the competition.