U.S. Doctors, Pharmacies, and Referral Services >> Open discussion (USA)

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JBarns
Journeyman


Reged: 04/24/04
Posts: 63
Loc: Nebraska
Anyone Waiting for an EPHY order......
      #172395 - 07/02/04 05:55 PM


Was wondering if anyone placed a refill order today with EPHY?

It was so strange, I decided to use up my last refill with them, and spoke with a "Jeff" at EPHY, and he was super friendly, but was acting kinda strange on the phone with me..... He didn't ask very many questions about my shipping or anything, just my name, I asked how much is was for Saturday shipping, and he told me. And that was that.... I guess not really that strange...

But then this....
About 4 or 5 more hours had passed, and my card still had not been charged, so I called EPHY back, and spoke with a "Dave" and he said that they were backed up with the billing today, trying to get everyones orders out.....

This was about 5pm est, so I did get ahold of someone after hours....

Now..... it's almost 9pm est. and still, my card has not been charged, and no receipt the way they used to do it.... and yet, EPHY has never acted this way, since I did call early this morning to process my refill, and I told them that with the holiday weekend approaching, that I should process this order before the weekend.... as to not run out...... he agreed, and said he was doing it right now.....


Nope... still nothing, I guess it's a good thing that I haven't been charged.... but now this means no meds....

It was just very strange the way the CS was acting on the phone today, they've never lied to me like this before...


SO my main question is, does anyone have a refill order pending for Saturday delivery with EPHY right now? If so, did you get your invoice emailed to you?

I guess I shouldn't get my hopes up for delivery tomorrow, unless the idiots sent it COD and didn't tell me.....

Now, it's way to late to do anything about anything
Cause the whole OP world is gonna be shut down until Tues. Which totally frustrates me!!


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JBarns
Journeyman


Reged: 04/24/04
Posts: 63
Loc: Nebraska
Re: Anyone Waiting for an EPHY order...... [Re: JBarns]
      #172497 - 07/03/04 08:00 AM


Anyone?


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