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U.S. Doctors, Pharmacies, and Referral Services >> Open discussion (USA)

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viper269
Journeyman


Reged: 03/06/04
Posts: 59
Loc: MI
i am so made tat walgreens!
      #170046 - 06/21/04 05:21 AM

i am so made tat walgreens!
i am geting ready for surgary so my doctor gave me vicodin ES to take 1very 6 to 8 hours well i took it very 6 hours i never sleep 8hous day will that was the 14th it should be filled today well i called they said i had to come up their
when i got their they told me they would not fill it till the 23th i asked why if my doctor said i can take it every 6 hours and that what i did then they should refill it like it say to they told me my insueraons will pay for it till then i said fine i will pay for it they told me no they don't care what my doctor said they will not fill it till the 23rd now what do i do i am in so much pain it not right they can over ride what my doctor says


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hibbs
Old Hand


Reged: 08/22/03
Posts: 482
Re: i am so made tat Walgreen's! [Re: viper269]
      #170049 - 06/21/04 06:18 AM

Call your doctor's office and explain it to them and have them call Walgreen's, a call from him should release the refill. Allot of the pharmacists think they are doctors and can make decisions on refills, and their not!! A simple call from your doctors office should clear up the problem. Hope this helps.

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rccollins
Newbie


Reged: 01/26/04
Posts: 26
Re: i am so made tat walgreens! [Re: viper269]
      #170050 - 06/21/04 06:38 AM

Yet another Walgreen's cautionary tale.

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debbie4884
Member


Reged: 03/12/04
Posts: 135
Loc: Michigan
Re: i am so made tat walgreens! [Re: rccollins]
      #170053 - 06/21/04 07:14 AM

This big chains really annoy me. My Mom and Pop pharmacy will let you do what you want. If it is too early, they will let you pay cash. I have even said, well can I pay cash for like (10) pills (out of 60) and get the rest when my insurance will cover it? And they say- Sure, no problem.
Find yourself a nice pharmacy and ban Walgreens!
I feel so bad for you, hopefully your doctor can work it out for you. Hang in there!

--------------------
Debbie


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debbie4884
Member


Reged: 03/12/04
Posts: 135
Loc: Michigan
Re: i am so made tat walgreens! [Re: viper269]
      #170054 - 06/21/04 07:17 AM

Hey Viper,
Just noticed that you are from Michigan like me, Can I ask from around which area (you don't have to tell me the exact city if that makes you uncomfortable).Just wondering if we are close..

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Debbie


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viper269
Journeyman


Reged: 03/06/04
Posts: 59
Loc: MI
Re: i am so made at walgreens! [Re: debbie4884]
      #170055 - 06/21/04 07:22 AM

i am in warren out said of detroit well they said they don't care what the dr says they will not fill it or let it be moived i can't tell you how much pain i am in right now

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johng
Board Addict


Reged: 02/13/03
Posts: 367
Loc: great lakes
Re: i am so made at walgreens! [Re: viper269]
      #170065 - 06/21/04 08:38 AM

I never go to walgreens they like to practice medicine, be a detective and a parent. they should not be allowed to do that. I go to osco they raise ther eyebrows but as long as I follow the script and they cant deny me if I follow the rules.
Walgreens are awful. I once asked a phamicist about C 5 for cough OTC they told me that it is against the law. I went to a mom and pop signed the book and I had my cough med...

--------------------
Ask and it will be given to you Matthew 7:7


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buey
Old Hand


Reged: 01/15/03
Posts: 453
Loc: USA
Re: i am so made at walgreens! [Re: johng]
      #170072 - 06/21/04 08:59 AM

Call Walgreens headquarters and ask to speak to a pharmacy supervisor. I am not sure what the number is but do a search for it on Google. Do it now. Be prepared to have the bottle in front of you so you can give the person you speak to the store number. Make a stink. They will fill it.

Another alternative is to call your doctor, have him cancel the refill at Walgreens and have him call in another script to a different pharmacy.


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debbie4884
Member


Reged: 03/12/04
Posts: 135
Loc: Michigan
Re: i am so made at walgreens! [Re: viper269]
      #170073 - 06/21/04 09:08 AM

Viper,
I lived in Westland for 11 years, so I know where Warren is at. I now live near Lansing. Why don't you order something overnight from an OP for now to help you out?

--------------------
Debbie


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catmom
Board Addict


Reged: 06/20/03
Posts: 331
Loc: Midwest
Re: i am so made at walgreens! [Re: viper269]
      #170079 - 06/21/04 09:58 AM

Quote:

i am in warren out said of detroit well they said they don't care what the dr says they will not fill it or let it be moived i can't tell you how much pain i am in right now




Follow other's advice & have your doc call another script into a non-Nazi pharmacy. Walgreens has no authority to stop your doc from changing the location of your rx. I can't believe they had the nerve to say that to you!


Sorry you are getting such a raw deal.
Don't accept it & take care.


Catmom

--------------------
"God, please help me to be the person my DOG thinks I already am."


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johng
Board Addict


Reged: 02/13/03
Posts: 367
Loc: great lakes
Re: i am so made at walgreens! [Re: catmom]
      #170082 - 06/21/04 10:29 AM

calling the district manager works. I was shorted 13 vicodin from an osco. That worked wonders. I know for a fact that that pharmcywas visited by the district manager. And they had to tighten up. It did not get me the missing pills but i was never shorted again on any med
When you do call be friendly but firm (you get more flies with honey then vinager)

hope this helps

--------------------
Ask and it will be given to you Matthew 7:7


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whiterabbit50
Journeyman


Reged: 12/13/01
Posts: 82
Loc: TN
Re: i am so made at walgreens! [Re: catmom]
      #170083 - 06/21/04 10:35 AM

It might be a good idea to check your state laws and maybe file a complaint.
Yes, the good old mom & pop. I was in my local drugstore the other day. A customer and friend of the pharmacist came in complaining of pain and handed the tech a bottle and asked for a refill. The tech told him it was hydro and was expired. Almost immediately, the pharmicist said "We can take care of that" and the guy walked out with his scrip.......

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One pill makes you larger and one pill makes you small and the ones that mother gives you don't do anything at all.........
Grace Slick


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Deedie
Board Addict


Reged: 05/29/02
Posts: 347
Loc: USA
Re: i am so mad at walgreens! [Re: whiterabbit50]
      #170086 - 06/21/04 10:41 AM

ditto

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Dee


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surviving
Stranger


Reged: 06/12/03
Posts: 14
Re: i am so made tat walgreens! [Re: viper269]
      #170101 - 06/21/04 11:50 AM

I had the same thing happen to me at Wal-Mart after back surgery,so I know how you feel.
My script said one every 4-6 hours, I had been taking them every 4 hours,and even that was not adequate.
I call in for a refill, and they say it's too early, they are basing it on every 6 hours. No insurance was involved, BTW.
I tried to explain what the script said, it did no good. They told me my Doc would have to call them and tell them it was ok for me to take one every 4 hours, even though it was clealy stated on the bottle. I was furious,they made me feel like a drug addict.
I called my neurosurgeon's office, the nurse thought it was ridiculous beyond belief, she said no problem, they would take care of it. And they did. I had my script about an hour later,and not only that, but a brand new script with 5 refills. LOL! So I ended up getting a couple of extra refills thanks to the pharmacist's rudeness/ignorance.


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kittie74
Board Addict


Reged: 02/16/04
Posts: 310
Loc: Hollywood
Re: i am so mad at walgreens! [Re: viper269]
      #170109 - 06/21/04 12:18 PM

That is total B.S.! They base it on the doctor's instructions. If he changes it, they have to honor it. There has to be some way to get it fixed so the insurance will cover it. It's all based on what the doctor does.

I hate these chain pharmacies with the fires of a 1,000 suns!

(Edited the title, since 'made at Walgreen's' didn't make any sense )

Edited by kittie74 (06/21/04 12:20 PM)


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debbie4884
Member


Reged: 03/12/04
Posts: 135
Loc: Michigan
Re: i am so mad at walgreens! [Re: kittie74]
      #170112 - 06/21/04 12:32 PM

She was so mad at Walgreens, she couldn't spell the subject heading correctly. Sometimes we have to help each other in many different ways

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Debbie


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rkjones
Member


Reged: 02/13/04
Posts: 159
Re: i am so mad at walgreens! [Re: debbie4884]
      #170120 - 06/21/04 01:19 PM

I have to agree with some of the other posts here. Don't waste any mmore time on walgreens they are crazy! Call your doctor and explain what has happened and have him give you anew script then take that to another pharmacy had have filled. If you can't do that then go to the emergency room with pain complaints and let them give you something strong there and then the er doc will give you a small script usually 15-30 that will hold you until walgreen releases your other script.

--------------------
Noone has to endure abuse from others, god gave us moderators for this reason!


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servern
Trial


Reged: 03/11/03
Posts: 155
Loc: USA- Northeast
Re: i am so mad at walgreens! [Re: rkjones]
      #170124 - 06/21/04 01:38 PM

Ditto,

I also go to a Mom and Pop Pharmacy and they always let me refill a bit early if necessary , I only have to pay cash. I have been going there for 5 years.

Everytime I walk in I have the Owner and his brothers say Hi to me personally with a big smile. It makes me feel good and it is nothing like Walgreens or CVS-

Anyhow, I hope that you find a solution. I feel awful for your situation and def would not let it go!!! And take a peak in your yellow pages, there may be a Mom and Pop Pharm that you can switch to. I never knew mine existed untill I moved to the next city and I will never go back to a chain if I have my choice. The nerve of the pharmacist to tell you that you can not transfer the prescription...I am pretty sure that is your legal right. I had to do it once with Osco and I had 1 refill left and it also was for vicodin. I am gonna go check out the Walgreen's website now! I am curious, and some things are just not fair.
Take Care, and I hope you feel better!


PS... I agree -The ER is a great idea as well. I have had to go there before / Dr. on vacation. His secretary told me to go to get the refill there- it was painless for me, I was just honest , tired and in alot of pain. I had no problems and was given what I needed to get through till the Dr. came back.


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viper269
Journeyman


Reged: 03/06/04
Posts: 59
Loc: MI
Re: i am so mad at walgreens! [Re: debbie4884]
      #170125 - 06/21/04 01:41 PM

i have some coming tomorrow got 2 day shipping because
i wouldn't behere today had another doctor togot to to top it off today they mad me end being with baby i wasn't planing on that i knew thgey was going to do it but i thouht today was just to fined out everything but they said if i didn't i wouldn't make it another week! and all they gave me was mortion for that my mom when to get me a bear and i don't drink but need something tonight


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servern
Trial


Reged: 03/11/03
Posts: 155
Loc: USA- Northeast
Re: i am so mad at walgreens! [Re: viper269]
      #170127 - 06/21/04 01:47 PM

Viper-
That is awful!!! You have a baby to take care of going through this?? I hope that you get through till tomorrow ok.
Take Care for tonight and I don't drink also! Usually if I am off or temp out I will take a xanax. That helps. Keep your head up!


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Iatewhat
Journeyman


Reged: 10/07/03
Posts: 83
Loc: Texas
Re: i am so mad at walgreens! [Re: servern]
      #170131 - 06/21/04 02:01 PM

Severn,
Please translate what viper said because I couldn't quite understand what was said in the last reply. Not trying to be rude at all but it almost seemed like another language. lol. Maybe the pain is really getting to her!!


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curiousdee
Member


Reged: 05/29/04
Posts: 189
Loc: Southeast U.S.
Re: i am so mad at walgreens! [Re: viper269]
      #170133 - 06/21/04 02:05 PM

Sorry to hear about your ordeal with Walgreen's. My best friend moved to Houston, Tx a couple of years ago. She had a refill on her lortab. She took it to Walgreens and asked them to transfer the script from her hometown in Alabama. Long story short. The pharmacist refused and told her they would not/could not transfer a controlled substance. She called the pharmacist in Al and he told her to call the store manager. She did. That afternoon her prescription was waiting for her. The store manager said he had tons of complaints. Anyway, she uses a private pharmacy now. No chains. Maybe you could call the store manager there and explain your situation. If no results, try the division manager. Good luck to you.

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Lablady2
Veteran


Reged: 05/05/04
Posts: 502
Loc: New York City
Re: i am so mad at walgreens! [Re: curiousdee]
      #170136 - 06/21/04 02:23 PM

Never deal with a chain if you can avoid it. True, their prices may be somewhat cheaper for those of you who are not fortunate enough to have an Rx card thru your employer, but the service is SO much better at a mom and pop. If you run out the owner of a mom and pop store will usually accommodate you if the Rx is at least in the ball park datewise. Also, know an elderly woman taking Inderal - round yellow tablet. Knowing I worked in pharmaceuticals and know almost all the well prrscribed drugs, asked me what the hexagon shaped yellow tablet was in her bottle of Inderal. Took a look and almost passed out - got out PDR and showed her - Haldol - poor thing would have been on the floor or taken to the local psycho ward. The chains dump their tabs into pill counters which spit them out in whatever amount the pharmacist sets them for, as they dump larger bottle into the counter. Well, pharmacist must have filled Haldol Rx just prior to my neighbor's Inderal - and it probably got stuck in machine and spit out into her order. ALWAYS look carefully at your meds - and COUNT them the minute you bring them home. Never hesitate to go back if you are shorted. If you find an "oddball" in your pill bottle - well your choices are 1. Call a lawyer - prevalent in our society today, 2. trek back to the pharmacy and raise hell and 3. never deal with that pharmacy again. Have never heard of this happening with a mom and pop store - of course they are a vanishing breed!

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BuckFutz
Newbie


Reged: 06/04/04
Posts: 39
Re: i am so made tat walgreens! [Re: viper269]
      #170177 - 06/21/04 05:24 PM

Viper-you don't mention how many ES's you were given; (1) every 6-8 hrs is MAX of 4/day. Most pharm's will let U refill when your script is 70% consumed. (Pls DON'T misunderstand: I'm N-O-T on the pharm's side!!) I have GREAT luck w/Walgreens here in WA., however I refill using their computer, so my refills just kick out with several OTHER customers, so they're kind of "hidden" that way! Good Luck....

--------------------
Don't ask me no questions & I won't tell you no lies...


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servern
Trial


Reged: 03/11/03
Posts: 155
Loc: USA- Northeast
Re: i am so mad at walgreens! [Re: Iatewhat]
      #170232 - 06/21/04 08:38 PM

Iatewhat-

LOL- I understand , kindof had to read a few times due to the spelling. But I do have an completely understand what it means and think it is absurd! Hey thanks for making me smile!


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kittie74
Board Addict


Reged: 02/16/04
Posts: 310
Loc: Hollywood
Re: i am so mad at walgreens! [Re: viper269]
      #170238 - 06/21/04 09:10 PM

Quote:

i am in warren out said of detroit well they said they don't care what the dr says they will not fill it or let it be moived i can't tell you how much pain i am in right now




that is a TOTAL lie!!!! you can go to any other pharmacy. just tell them you want to transfer a prescription from another pharmacy. the new pharmacy will call the old pharmacy and tell them to transfer it. i've done it many times. i even had a prescription transfered to a pharmacy in las vegas when i was there for a few days.

Walgreens sucks. AND...their generic hydro is that cr*ppy-a** vintage or qualitest or whatever that cr*p is!

[small voice]i'm sorry. i didn't really understand viper's last post, either. can someone translate? not trying to be rude/mean. just want to know what is going on so i can offer advice or sympathize[/small voice].

By the way: what is Haldol? I was nervous before an MRI and the doctor wrote a script for a few of those. I don't like to take things when I don't know what they are, so I never took them.

Edited by kittie74 (06/21/04 09:20 PM)


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peteg72
Member


Reged: 05/10/04
Posts: 178
Loc: midwest
Re: i am so mad at walgreens! [Re: Lablady2]
      #170264 - 06/22/04 01:00 AM

I have also had MANY problems with walgreens.

I once had a script for 5 xanax, just to get me through from an urgent care, until I could see my primary. I don't have ins. so I pay for all scripts. Something like this would cost around $5, or even cheaper from even target. When I got the meds, I asked why they were $9.99? She told me that is there minimum price on all prescriptions, because of the conveinece of being open 24 hrs. That did it for me, no more walgreens. Plus they also do have the worst generic brands for just about every medication.

I called around and just by going to target instead of wal. I save about 15-25% on everything. Im sure its ever cheaper at the ma and pop stores.

Anyone out there without insurance, don't go to wallygreens.

--------------------
And if the band youre in starts playing different tunes....I'll see you on the dark side of the moon


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PoPo
Stranger


Reged: 02/20/04
Posts: 10
Loc: Louisiana
Re: i am so mad at walgreens! [Re: peteg72]
      #170269 - 06/22/04 03:08 AM

Walgreen's SUCKS! My OB/GYN was giving me 10 Vicodin's a month for the horrible cramps I would always get. One time, I had a root canal done and my dentist gave me a few Vic's for the pain. Well, I took the script to my neighborhood Walgreens and had it filled. Later that day, my OB/GYN called me and read me the riot act for getting more Vic's from another doc. Walgreen's had took it upon themselves to call my doc and report I was getting it from another doc as well. I told him that I was having dental work done and that was what the dentist gave me. Well, my OB/GYN made me show him proof of the dental work being done and made me promise not to get meds for pain from any other doc. It all worked out ok in the end, but it caused me alot of trouble with my doc. I was soooo p.o'd at them that I've not used them since. This happened about 10 yrs. ago. They need to stay outta peoples business and just fill the scripts they are given.

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