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U.S. Doctors, Pharmacies, and Referral Services >> Open discussion (USA)

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Karma2678
Enthusiast


Reged: 07/23/03
Posts: 200
Re: NWW DEFINATELY MAKING A GREAT COMEBACK!!!!!!!!! [Re: Norcoww]
      #137799 - 02/15/04 09:36 PM

Chris,

Sounds great what do I need to do to transfer to the new pharmacy? My refill is due on the 21st I think. Do I need to call St. Petes and let them know? Thanks for the help. Last month when I had severe cramping from a endometriosis flare up The meds got rid of the cramping and gave me a migraine!! I can't win for losing!

--------------------
~~~ Karma ~~~


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roseross
Stranger


Reged: 01/31/04
Posts: 13
Re: NWW DEFINATELY MAKING A GREAT COMEBACK!!!!!!!! [Re: zoecece]
      #138029 - 02/16/04 03:14 PM

I get #120. I was also shorted #30. But the pharmacy said it was sent. I had to write it off. The meds come from a pharmacy not the co. you order from.

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de88ey
Newbie


Reged: 04/18/02
Posts: 39
Loc: CA, USA
Re: NWW DEFINATELY MAKING A GREAT COMEBACK!!!!!!!! [Re: roseross]
      #138032 - 02/16/04 03:31 PM

I got a quick answer for my problem (PM'd). Thanks for all the fast service!

Edited by de88ey (02/16/04 09:07 PM)


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Norcoww
Norcoworldwide.com


Reged: 10/31/03
Posts: 965
Loc: South East
Re: NWW DEFINATELY MAKING A GREAT COMEBACK!!!!!!!! [Re: de88ey]
      #138043 - 02/16/04 03:55 PM

Hi everyone;

Can all of you PM me your names, so I can help? I just don't know your 'real' life names. If I try to schedule another consult using a DB user name: my staff is going to kill me

Send me PMs, with the exact problem, and your full name, and I will get right on it!

Thanks very much
-Chris

--------------------
http://www.norcoworldwide.com


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Norcoww
Norcoworldwide.com


Reged: 10/31/03
Posts: 965
Loc: South East
Re: NWW DEFINATELY MAKING A GREAT COMEBACK!!!!!!!! [Re: Norcoww]
      #138063 - 02/16/04 04:24 PM

(Sorry for the interupt)

walleyeboy: you are NOT accepting PMs, I can not get through to you; Thanks for the nice compliments, and YES, mailing will be fine.

Sorry everyone,
-Chris

--------------------
http://www.norcoworldwide.com


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uga81
Enthusiast


Reged: 02/10/03
Posts: 223
Loc: North Georgia
Re: NWW DEFINATELY MAKING A GREAT COMEBACK!!!!!!!!! [Re: Norcoww]
      #141906 - 02/25/04 08:03 PM

Thanks, Chris! One question: how can we get the same person to do our next consult who did our last? I have one coming up and would like to speak with the gentleman again.

Thanks for all you do.
Barney

--------------------
"Life is tough. It's tougher if you are stupid." John Wayne


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Norcoww
Norcoworldwide.com


Reged: 10/31/03
Posts: 965
Loc: South East
Re: NWW DEFINATELY MAKING A GREAT COMEBACK!!!!!!!!! [Re: uga81]
      #141968 - 02/26/04 04:08 AM

...Just PM me Barney, after you book, I will check, and change if necessary.

How are you doing? Hard to believe you are ready for a consult again?

-C

--------------------
http://www.norcoworldwide.com


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uga81
Enthusiast


Reged: 02/10/03
Posts: 223
Loc: North Georgia
Re: NWW DEFINATELY MAKING A GREAT COMEBACK!!!!!!!!! [Re: Norcoww]
      #142280 - 02/26/04 09:22 PM

Thanks Chris! Yes, December 4 was my last consult and time flies. That Januray refill debaucle makes it seem shorter.
Anyway, doing OK. Same ole hip, kness and shoulder and couple of new joints trying to join the party.

I'm going to sign up for a consult in the morning. Well, I may go ahead and do it now. 25 days isn't until next Tuesday but, might as well get it over with. Will PM you with the info.

Thanks for your concern and lower shipping rates.

Barney

--------------------
"Life is tough. It's tougher if you are stupid." John Wayne


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14stones
Board Addict


Reged: 06/18/03
Posts: 336
Loc: On the beach in California
Re: NWW DEFINATELY MAKING A GREAT COMEBACK!!!!!!!!! [Re: uga81]
      #142662 - 02/28/04 08:04 AM

I have been an NWW patient for awhile now and have never had anything but good experiences. Mindy, Kimberly and staff are always great to me. The thing that makes NWW great to me isn't that there are never any problems, it is what they do to take care of them.

I have a current issue with an order I recieved yesterday (bad reaction) and with any other OP (from what I have read) I would probably be scared to death about what would happen. It is Saturday and I can tell you that I know by Monday afternoon, this problem will be fixed. I have no doubt.

I know some people had holliday troubles but several didn't. Some have had problems with St.Petes, but several didn't. My point is that it would probably stagger all of us to know the volume of customers NWW has and when you consider that, the fact that there are so few complaints (that are most always resolved) and so much grand praise makes you know what a solid OP Chris has built.

The best compliments I can think of is how fast and well they handle the problems that do arise, and how loyal thier customers are. NWW provides exactly what I expect for my money. Solid medical care along with fast and affordable services.


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brenda1231
Journeyman


Reged: 11/22/03
Posts: 52
Re: NWW DEFINATELY MAKING A GREAT COMEBACK!!!!!!!!! [Re: 14stones]
      #142894 - 02/29/04 01:26 AM

"The best compliments I can think of is how fast and well they handle the problems that do arise, and how loyal thier customers are. NWW provides exactly what I expect for my money. Solid medical care along with fast and affordable services."

Okay, it is 3:30 am. I am dumbfounded by this thread. I had tons of work to do and sat down to print some things, began readng this thread for whatever reason(haven't a clue), while they printed and I just realized that I have spent about 2 HOURS reading about NWW!
Uggg!

First I have to commend Chris, wow, I cannot believe you answered and accomodated so many people throughout this thread; and the one person that you obviously were not going to please you professionaly invited to please use another OP! Great Job!

I have a home/web based business designing and printing invitations and party favors and deal with an average of 30-50 customers at any one given time and get very frustrated with customers when I work 12-14 hour days and spend 1/2 my time answering their emails rather than working on their orders. I cannot imagine how you find the time to appease so many clients.

I have a couple of comments:
I started using NWW in October when the 'no records' (rip off's) collasped. I don't know why, but I was terrified of having a phone consultation and of faxing off my medical records to strangers, and the consult fee seemed outrageous to me, until I realized that the medication was cheaper and the consult fee was with 2 refills.
But anyway, I had NO problems through the holidays wiht my refill.

Here is the only problem I have had. I have had 5 prescriptions filled and 3 have arrived 2-3 pills short. I NEVER thought of calling, emailing or complaining. I just kinda figured I would be dismissed and it wouldn't be worth the bother. Also the last refills with the Able?? or whatever, were very weak/wrong. They made gave me naseau and a wierd headache.
Anyway, I realize you have no control over that, your not a pharmacist, but I had planned on swiching OP's after my next refill due to this. After reading this thread I am reconsidering. i have a refill coming up and was going to call to find out if it could be filled with Brand name rather than the 'wierd' ones. Can that be done???

Okay..I didn't mean to write a book, the question that nags me is that I can't help but wonder...what happens to those 2-3 pills that are shorted? Am I just really unlucky? I mean I am sure that NWW has thousands of customers. Is someone else getting a couple extra?
From my understanding the pharmacy has to account for all controlled substances, so I am guessing they have some type of strict inventory system in place.

Okay it's late.
For what it's worth, Chris and NWW are doing a great job.
Mucho appreciated


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Norcoww
Norcoworldwide.com


Reged: 10/31/03
Posts: 965
Loc: South East
Re: NWW DEFINATELY MAKING A GREAT COMEBACK!!!!!!!!! [Re: brenda1231]
      #142917 - 02/29/04 06:38 AM

Benda123, send me PM with your name, I will have a Doctor look at your file and re-write your script to Unipharm. That will take care the problems you wrote about.

-Chris

--------------------
http://www.norcoworldwide.com


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14stones
Board Addict


Reged: 06/18/03
Posts: 336
Loc: On the beach in California
Re: NWW DEFINATELY MAKING A GREAT COMEBACK!!!!!!!!! [Re: Norcoww]
      #142980 - 02/29/04 02:18 PM

I also have sent along a pm with my troubles as well and will wait for your reply.

Thanks in advance.


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summer
Veteran


Reged: 05/21/02
Posts: 563
Loc: East Coast
Re: NWW DEFINATELY MAKING A GREAT COMEBACK!!!!!!!!! [Re: 14stones]
      #143945 - 03/03/04 07:47 AM

I JUST WANT TO YELL THANK YOU FOR SUCH A POSITIVE REPLY TO CHRIS, nww, HIS STAFF ETC ON MY THREAD, YOU ARE ALL WONDERFULL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Summer


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kittie74
Board Addict


Reged: 02/16/04
Posts: 310
Loc: Hollywood
Re: NWW DEFINITELY MAKING A GREAT COMEBACK!!!!!!!! [Re: summer]
      #143948 - 03/03/04 07:54 AM

It seems that there have been a few bugs to work out. I think Chris has done an incredible job, taking care of everyone. I can't stop saying how much I appreciate them and everything they do!!

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telegraph
Member


Reged: 11/08/03
Posts: 185
Loc: Southeast
Re: NWW DEFINATELY MAKING A GREAT COMEBACK!!!!!!!!! [Re: summer]
      #144176 - 03/03/04 06:08 PM

HEY SUMMER....I WOULD LIKE TO YELL IT OUT TOO but my vocal cord just blew a gasket....THEY ARE A MIGHTY FINE COMPANY AND I ENJOY HONESTY IN BUSINESS.

"T"


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Norcoww
Norcoworldwide.com


Reged: 10/31/03
Posts: 965
Loc: South East
Re: NWW DEFINATELY MAKING A GREAT COMEBACK!!!!!!!!! [Re: brenda1231]
      #144177 - 03/03/04 06:13 PM

Brenda,

Did you PM me with your name? If you decide to use NWW, I will make sure your RX comes out of Unipharm in Tampa, they guarantee to send Watsons...

Also, if you are short our tech at the pharmacy is dealing with each customer individually. She has been dynamite so far, I have not had one complaint; so it seems she is kind, and effective.

Whatever you do; please be well, and pain free.

-Chris

--------------------
http://www.norcoworldwide.com


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