saraba
Member
Reged: 01/27/03
Posts: 183
Loc: west coast
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First, let me say that I will never try and get a shipping refund if a package gets messed up by UPS or FedEx. (I can't speak for my boyfriend though...)
Hypothetical question-
If you called an OP to ask for a shipping refund because UPS/FedEx screwed up and the OP got a refund, do you think you would actually get the cost of shipping? For instance, say an OP charges, umm..$35 for a Next Day Air package. Say the true cost the shipment from the pharmacy was $20. Would the OP refund you the $20, since that is what they would get back from the shipper and keep the $15 as a handling fee? Or do you think that the OP would actually refund the whole cost?
Like I said, I don't ever want to do this, as calling OP's for anything other than a consult is just a pain in the arse.
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Emmee
Newbie
Reged: 10/09/03
Posts: 30
Loc: Northwest coast
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Yes, an honest operation does refund to you on shipping credits. How do I know? It has happened on more than one occasion. They credit back to payment source, i.e., credit card.
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neofate
Member
Reged: 10/30/02
Posts: 158
Loc: Southeast United States
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Yes, OP's will (most anyway) refund you the money they in turn we're refunded. They most likely wouldn't refund a 50$ shipping charge if in fact it only cost them 20$ to ship it. They, as you mentioned, would refund the 20$ they were credited. If they refunded you 50$ they would be losing money, and that would be silly 
Anyhow,
I would imagine many operations would rather pass the refund off towards a credit on their products. For example 20-50$ off the next consult or medication you purchase. This just makes things easier for everyone if, in fact, you were to continue using the said OP.
I would definitely contact the OP about the refund to at least get a credit towards your next purchase because they, most likely, wouldn't hesitate to keep you happy. Money is money however small
Take care,
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-/\/eofate
"Life is 10% what happens to you, and 90% of how you react to it."
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myrrine
Member
Reged: 08/10/03
Posts: 163
Loc: Western PA
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Another thing that OP do soemtimes when a shipping error has occured is give you free or discounted shipping for your next order. I had that happen one time with Woody's along time ago. They put the wrong address and zipcode on a package that was suppopsed to be delievered on Saturday, and I couldn't get it until Monday, after I chased the driver down. It was extremely frustrating. However, Woody's did give me priority overnight shipping for the cost of two day. I thought it should have been free, but I was happy that they tried to resolve it somehow.
Good Luck,
Myrrine
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They say "time marches on," I just never got used to the beat...
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Norcoww
Norcoworldwide.com
Reged: 10/31/03
Posts: 965
Loc: South East
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Good afternoon Neo,
Don't forget to Pm me tomorrow morning.
-Chris
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http://www.norcoworldwide.com
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GREAT NEWS: $30 off for VIP's. Please use code available inside VIP area. Bi-wise Pharmacy is offering Youronlinedoctor Patients a $20 discount off their first prescription and TDI pharmacy is offering $10 priority overnight shipping for Youronlinedoctor patients also!!
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