michelle
Journeyman
Reged: 03/12/02
Posts: 80
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Hi! Would anyone have a phone number to get in touch with Leah at DataMark? I keep trying AAAmeds, but am holding for over 20 minutes and then it's busy. thanks!
Edited by michelle (10/16/03 11:27 AM)
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ohd_37
Board Addict
Reged: 08/05/03
Posts: 399
Loc: up north, yankee all the way
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Don't feel bad I have been sitting on hold for over 3 hours now just to give a new CC # 
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michelle
Journeyman
Reged: 03/12/02
Posts: 80
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Gosh! I'm still on hold also!
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ohd_37
Board Addict
Reged: 08/05/03
Posts: 399
Loc: up north, yankee all the way
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I have an extension for Leah but cannot get anywhere with it either!!
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michelle
Journeyman
Reged: 03/12/02
Posts: 80
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Even the Dr.'s line has been busy all day.
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ohd_37
Board Addict
Reged: 08/05/03
Posts: 399
Loc: up north, yankee all the way
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This is really getting to be a bunch of Best if kept off the board!!
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michelle
Journeyman
Reged: 03/12/02
Posts: 80
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Any luck yet?
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carlygh
Member
Reged: 07/10/03
Posts: 117
Loc: East Coast
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PM Barry, it's the quickest, easiest way to get things done and best of all, no wait time!!!
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michelle
Journeyman
Reged: 03/12/02
Posts: 80
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I already did! No answer back.
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ohd_37
Board Addict
Reged: 08/05/03
Posts: 399
Loc: up north, yankee all the way
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I have also and no answer, still on the phone 4 hours now!!!
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michelle
Journeyman
Reged: 03/12/02
Posts: 80
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Now the website will not come up.
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michelle
Journeyman
Reged: 03/12/02
Posts: 80
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Any luck yet getting through?
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babygabey
Journeyman
Reged: 01/08/03
Posts: 91
Loc: The Sunny State
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Yeah I spent 3 hours on the phone today...On My CELLPHONE! No answer and they said my credit card was denied and my meds were due yesterday. Needless to say I am very P'd off! did they go under or what? I have had nothing but hassles this OP and will notbe using them again.
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michelle
Journeyman
Reged: 03/12/02
Posts: 80
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Any body get through yet?
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charm
Member
Reged: 05/28/03
Posts: 141
Loc: Ohio
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HI
The domestic OP list shows the number as being
407-483-0240. I have never used it or them so I can't say if you'll reach Leah or ?. Please keep us posted.
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michelle
Journeyman
Reged: 03/12/02
Posts: 80
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The # says its disconnected
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ohd_37
Board Addict
Reged: 08/05/03
Posts: 399
Loc: up north, yankee all the way
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Has anyone gotten thru to them? One of the other OPs says that an OP has shut down!! Anyone heard anything??
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michelle
Journeyman
Reged: 03/12/02
Posts: 80
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Not a word! They have been so good!
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charm
Member
Reged: 05/28/03
Posts: 141
Loc: Ohio
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I hope it wasn't aaamww!! I sent medical records FOR THE THIRD time yesterday trying to get my first refill
(past due). I haven't seen any change on my account or heard from them yet but it has only been about 24 hrs. Barry had said some time back to allow the dr 24-48 hrs to review records.
BTW..you didn't give a name of the OP that went down. Was aaameds name specifically given or just an OP?
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babygabey
Journeyman
Reged: 01/08/03
Posts: 91
Loc: The Sunny State
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I still have not gotten through yet! I Think someone needs to step up to the plate here and let us know the truth of what is going on? I have had no reply from Barry which is not normal either. I am so mad I woulkd have my meds right now if my cc hadn't expired!!!!!!!!!!!
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buey
Old Hand
Reged: 01/15/03
Posts: 453
Loc: USA
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The customer service number listed on the site is
(863) 419 - 1503
A buddy of mine FINALLY got through and she asked what the problem was. They said there was not a problem, but her meds were shipping today. (2 days late-consult was on Wednesday)No apology or explanation was given.
Hey Barry, what gives? Why not at least tell your patients that there is a problem and tell them why they are not getting their meds!
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michelle
Journeyman
Reged: 03/12/02
Posts: 80
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Buey, how long before your buddy got though on the phone? I've been waiting forever still!
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buey
Old Hand
Reged: 01/15/03
Posts: 453
Loc: USA
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she said about 15 minutes today. Yesterday she was on hold for an hour and finally gave up. Last night she called and tried to leave a voicemail message and the mailbox was full
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babygabey
Journeyman
Reged: 01/08/03
Posts: 91
Loc: The Sunny State
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well I'm trying again I guess...This is just costing me a fortune on my cell phone. I'll let you know if I get through.
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michelle
Journeyman
Reged: 03/12/02
Posts: 80
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I'm still sitting here on hold also on my cell phone!
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babygabey
Journeyman
Reged: 01/08/03
Posts: 91
Loc: The Sunny State
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 I FINALLY GOT THROUGH!!!!!!!!!!!!!!!! it only took 25 min. this time, The bad news is their cc machine is down and may be up in time to process my new info, but may not be. I have to call back at 3:00 their time to find out if it was processed.
btw: the woman said their phones were down all day yesterday, and just came back up at 10:30 this morning.
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babygabey
Journeyman
Reged: 01/08/03
Posts: 91
Loc: The Sunny State
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Barry just answered me back too, which I do appreciate. He said the same thing the lady said on the phone.
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barry
ePainMedsGlobal.com
Reged: 12/27/02
Posts: 99
Loc: Florida
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I'm very sorry about all the problems everyone has been experiancing with our telephone system yesterday and early today. I was offline most of yesterday because of the telephone system error (Verizon provides our DSL as well) and so was trying to get that all hammered out and haven't gotten the chance to reply to things until this afternoon.
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BARRY/ePAINMEDSGLOBAL
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hkristof
Journeyman
Reged: 09/10/02
Posts: 66
Loc: Houston
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I too received a pm from Barry in response to a question about my order. I have always had great service with Meds123, but some of the posts here were making me a bit nervous. I think it is quite admirable that Barry takes the time to visit the boards and answer people's questions, particularly as we all (myself most certainly included) have a tendency towards panic. I can't imagine how many frantic PM's Barry gets regarding orders, but I am impressed by both his availability and his prompt response.
Cheers,
hk
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VRMS
Newbie
Reged: 06/03/03
Posts: 30
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here's some weirdness--My order at aaamedsww went from "In Shipping" to "Queued to be printed" to "Queued at the Pharmacy" then back to "in Shipping" like it was at the beginning of the day. Guess their problems persist...
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