zorg
(Veteran)
07/19/03 08:31 PM
Re: UPS reference # from YOD question

I understand completely! I take hydrocodone for a pelvic disorder, but I do get the migraines from summer you speak of... however mine are from low barometric pressure.... they ALWAYS hit 24-36 hours prior to a storm. SUCKS!

To answer your question, yah just wait 'til Monday to see if the medication shows... YOD won't be able to affect anything now anyway since it's the weekend and the pharmacy is closed, and UPS isn't delivering. Kathy won't have any more info than you and I at this point, the pharmacy would be the only ones that have any shipping info and they're closed 'til Monday. Don't get too bummed about your expectations, I think you were completeley reasonable to assume it would be next-day turnaround as it has so often been, but they are so busy now sometimes it's not best case everytime. They did cover their butts in allowing 72hrs to even dispatch it, but I understand your rationale completely... you're approaching this the right way. I just wish I could provide you more assurance it will show up... I can tell you there are no incidents on this entire site of YoD/Woody's NOT rectifying any problems, so hopefully that will comfort you a bit until Monday! I think Monday if your meds aren't there by 10:30AM your time, you should call the pharmacy to track them, AND then call YOD support line to let them know that you paid Saturday and didn't receive Saturday. They may indicate you to take recourse through UPS unless it wasn't marked properly, but Kathy or Libby will know exactly what to do in any case, and they are EXTREMELY helpful.
Let us know what happens Monday, all of their overnight packages are priority 10:30AM to most areas, so I think you'd be totally justified in calling at 10:31 to catch up.

Hoping you feel better soon,
J



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