I am constantly amazed at this thread. It's just post after post of complaints. Why do you people still sign up with them after reading all of this? Not trying to be mean, I feel bad for you but I don't understand what makes you keep coming back for more punishment. There are some really good OPs out there now. Just look on the board and go with a place that constantly gets rave reviews. Yes, some OPs get rave reviews all the time. This OP just seems to have problem after problem after problem.

Good luck to you all. If I were you though I would just cancel my remaining fills, eat the loss of the consult and go with an OP that actually provides great cs.

"Also, I have PM'd "Rocky" and he does NOT respond. I also found it interesting that I once mentioned his name to one of his CS staff and they never heard of him. They told me that others have mentioned this Rocky and they have no idea who he is? Maybe he is just using a differnet name on the board. I am by no means saying he is a fake but I sure was surprised when the CS folks had no idea who I was referring to."

That made me laugh. Of course that's not his name. It's a board name and a strange one at that.