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I was a previous patient of Online-Scripts and after having utilized the services of a few others OP's; now I finally settled on what I beleive to be one of the best. With more experience I now have more of a "benchmark" on what to expect and am able to more accurately compare one service provider to the next (at least in respect to the few I used). At the time I was a patient IMO their customer service left some to be desired and seemed to have more problems with pharmacies, and the pharmacies they did have I thought offered poor service and packaging. This is not the first time I have heard of pharmacy issues and peoples medications not being shipped timely (fortunately for me I am not affected by it this time around). For the most part at first, things seemed to go very easy for me then my last consult the physician I consulted with was not very friendly and did not answer my questions very good and then changed my dosage and qty on me, which was troubling becuase my records are quite lengthy with test results and records from my PCP and specialist as well as an ER visit. With records that strong I was not satisfied and decided to switch. I am glad I did. I have never had this happen with my records... I beleive prices here are among the most expensive. Prices for example Lortab 10 which might be the most popular is $156.08 (120 ct), while another popular OP is $99 for the same, and even $47.95 for the same at another OP! Though it appears that online-scripts has tried improving things and the presence of Rocky on the board does help quite a bit but it appears by the remarks here that they still have pharmacy problems and long wait times. Considering the considerably higher prices (although the prices for the Consultation, notably the re-consult prices are reasonable) many people may expect a better experience for thier medical needs and I hope they can offer it some day.... Most of these OP's are very busy and 'growing pains' can be expected with anybody and obviously no one is perfect so I have found if you find one you like and can count on without breaking the bank stay with them. I have found one that I feel I can count on have great CS, pharmacy is helpful and reliable and best of all Dr. takes his time w/ consults and prices are good as well. That sounds like a winning combo to me and I don't plan on going anywhere else.... |
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