I just don't think Tom gets enough praise or credit. He's such a wonderful person who goes out of his way every single time and does what he says he'll do.

He makes some of the other OP operations look second rate. If they strived to be as considerate as Tom has been, there'd be less negative talk about certain ones that we hear so much about. Don't get me wrong....there are wonderful ones for us to choose from. They operate professionally and efficiently. Some of them don't though.

But Tom is top-notch!