Same here. I had totally given up and now my newlevitra.com order will be here. Even though I paid 34.95 for next day morning shipping like, on SUNDAY. I also tried emailing them and my email came back marked as not able to send. So...we shall see. I don't even remember the amount that I am supposed to have for the mo. So...I hate to pay for a service that is completely lacking. I should have selected ground and saved all that money. Oh well...I'll be out of town when it comes so I'll have to sort all that out when I get back.