Rocky:

First of all, what is the phone # of the pharmacy you use? If there is more than one, can you give me the names and numbers? I don't understand why your "system" sends us refill dates at 25 days and SAYS THE MEDS ARE AVAILABLE, and then we all keep getting our refills refused and "RETURNED BY THE PHARMACY" until day 27.

Can't you fix that and have the pharmacy switch to 25 days. That's pretty much the norm you know.

It would help tremendously with the hassle. And, if you are EVER SO LUCKY to get any CS REP on the phone, a real live person, they try to tell you you are buying the meds someplace else and double dipping. Hardly good Customer Service.

So is it 25 days now...or still the returned by pharmacy thing again? I don't want to change pharmacies without being consulted. Too many times I've had pharmacies changed mid-way in these types of situations and you get the wrong guy's meds, etc.

Just curious about the 25 day thing.