How odd that folks have been giveng lines about why their package couldn't be held/picked up the hub. I have NEVER had a problem with them. The ones that give a ration are the folks at Brown(UPS). I always just track on line and once I see that the it has hit Louisville, KY, I just call cs and ask that it be held at the Ontario Airport hub. Never been a problem the only thing ever said is that the will give me a control number and can they call me back if there is any problem with holding at the hub. ie somebody muffs it up ignores the hold order and loads it on a truck. Everyone has always been pleasant, helpful and I have never had to tell them that it is meds. 
Now UPS is another story... Last jerk who delivered to my home, kept shaking the mailer and commenting how it must some kind of pills or drugs. I looked that bozo square in the eye and with out missing a beat smiled and happily squealed, "Oh great! They finally sent me Clamydia and yeast infection medication! Man, have I been scratching like a fiend while waiting for those! So glad they finally got here!" Then I tried to shake bozos hand! Poor slob almost didn't want to take his clip board and pen back after that. Serves him right!!!
Roo
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