I used them about 2 weeks ago. I ordered on a Fri. hoping for Sat delivery, but when I called he said my order would not be shipped until Mon. Well, I called on Mon and they said that they just started offering the hydro and they ran out... and don't know when the next shipment was due in,then I received an e-mail stating what the customer service rep said. Long story short, they shipped my meds on Tuesday and I received them Wed late afternoon. Both calls to customer service went through for me. Hope this helps