I also use this site and for Propoxy too! Along with some other meds I need. Their service has been awesome, although I have yet to have the need to call since I had my consult!
I'm sure this will get cleared up and you'll be taken care of, please don't feel as if you're doin anything wrong, we are all here because of the exact same need you have and that is to take our care into our own hands because the mediacl profession leaves us lacking a pain free life! We are not addicts or drug seekers ...well at least that is not my impression of most posters here and I apply that to myself!
Hang in there with this OP and I'm sure you'll be happy once this oddball problem is cleared up!
Thay have been very efficient and on time with my meds!
Take Care, lil' Red