Same here...I received my first order on 9/3 and they are telling me that I cannot even request my refill until 10/3. I told the girl on the phone that I would be running out on the evening of the 2nd but she said "well, that's their new rule". I told her they were going to lose a lot of customers by not allowing us to get our refills before we run out but she didn't seem to care. She says this is the pharmacy's new rule. I tried to call the number of Clin. Sol. that is on my bottle but you have to know mailbox #'s or something. Does anyone have any ideas on how to get them to let us order our refills prior to running out!?