I live in TN also. Used erx for the first time in July, got 2 refills. They sent me all the emails requesting documentation and proof of ID but sent both my refills before I sent anything. Got my last one this morning. Shipped from Speedscripts in Florida. I never called or disputed my order, which seemed to help, but be careful, I think whoever said Florida OP's are on the way out is right. Ordered my refill 9-19, received 9-24. One last note, who keeps their medical records around their house?