I ended up calling and cancelling with them after ordering yesterday because I just didn't trust them even though they have been very nice. I thought I was out of refills with aaamedsworldwide but I just happened to check late last night and I had one due to ship on Friday!!! How happy are you when you think you are out of refills and you aren't?? Well, pretty darn happy. I do hope you guys get your orders soon though!!