I would take offense to ya'll thinking my information is bs except you don't know me. I am passing along what the gentleman told me on the phone, that when you go with the free shipping it can take up to a week to get it to the pharmacy, the paid priorities come first. It is my first time to deal with this company and I was passing along info of my experience to this forum. If I do get the "other" one I have been waiting for I will inform all as to how long it took. That order was Sept 11, said shipped and tracking# given. I am very happy that everyone else has had great business with this place. My regards