I had similar situation with RxGoodDeals.com i ordered 60 x 2MG xanax . When i opened the envelope the bottle was completely crushed (the UPS man witnessed this ,I always open my Meds in front of the UPS man just in case there is a mistake) when i called RxGoodDeals.com they immediatly replaced my order .When i asked her if she wanted me to ship the damaged Meds back ,She said it would be illegal and advised me to flush the crushed Xanax down the toilet ,Next day i recieved my replacement order.