ML63
(Member)
02/15/04 08:25 AM
Re: Walgreens won't refill my last valid perscript

What all pharmacies should do is simply print the refill date on the bottle. Instead they print the date when the meds should be thrown out! (like THAT'S ever going to happen) All pharmacies have different ways of counting. A few years back before I started using an OP, I would have my scripts filled at Walgreens. The problem with Walgreens is that if you use the automated telephone refill system and you have any refills left, the computer voice tells you "Your prescription will be refilled". The computer asks you to set a pickup time and then tells you that the order is confirmed. What the computer doesn't tell you is if it's too early to refill. They unfortunately leave it up to the staff to figure it out. One time I requested a refill a day early and had no clue that they weren't going to fill it. No clue until I pulled up to the drive through window and was told over the loud speaker that they couldn't fill it early due to NYS law as well as the insurance company's policy. It was the classic sitcom situation of several other customers overhearing everything. Embarrassing to say the least.


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