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I had 5 refills on my norco with the last one refilled on January 16, 2003. The doctor put a 30 day hold before I can refill again. This is my last refill and last time I do business with Walgreens. The pharmacists are into their own little world of regulation. I counted on the calendar and today (February 14) has been 30 days. I tried to refill the medication and was told that 30 days had not passed! The pharmacist stated that 30 days passes when Feb 16 arrives. That will be 32 days between refills!. Both I and two other people counted on a calendar and Feb 14 IS the 30th day. AM I wrong in my counting? The pharmacist gave me his name when I asked for it and the phone number to Walreens head office . I logged a complaint after hours and left my phone number if anyone calls me back from their district office. The pharmacist was adamant that Walgreens does NOT refill pain killers early, yet on my 3rd refill, they refilled it about 5 days early since I am disabled and its hard for me to drive and I like to do all the errands that I need to do when I drive to Dallas. I pointed that Walgreens does refill even when there is a 30 day hold and in this case, it was exactly 30 days from when it was last filled. I called two other Walgreens and they stopped just shy of admitting it was up to the pharmacists discretion (these were pharmacy techs and one Walgreen Pharmacist even said that he would not refill early even if there were no doctor holds. He would only refill the day before the medication ran out). I live near Dallas. Texas. Last night, we had the first snowfall in years. It is usually ice and this year, it didn't look like anything would happen. I called the pharmacist and pointed out that 30 days would have elapsed since the last refill and that it rarely snows in Texas but since he would not refill early, I needed my medication since I was out. I would have transferred the prescription to another store, but I had already done so since the fist Walgreens had gotten so busy that it took hours to get a prescription filled and this drugstore that I had the prescription transferred to used to be on the way to s friend's house ( but she hasnow moved). In the future, Walgreens doesn't get business from me ever again. I had posted a few days ago, but this new experience was the worst I had been through. Any good drugstore chains ? |
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