Lets see if I got this correct. Arborne/dhl is rude to you and won't deliever your package so you blame Medicinegallery and will never buy from them again and it has something to do with the neighbors shooting while you try to rescue abandoned and abused animals. My sister ordered from Medicinegallery, got her package in 2 days and that local arborne/dhl had no problem giving her package to her even tho it was shipped ground. Sounds like you are placing the responsiblily on the only thing you can control, which whether you order again or not. As long as we the customer let companies like Arbrone/DHL treat us like this we will have poor service. It does not matter whether it is Medicinegallery or any other web stite out there, we need to call the shipping company and complain when the shipping gets messed up. As for the shipping and handling fee, try ordering music from BMG. I can pay for the cd at the store and it cost me less by the time they add on their shipping and handling.
Tigger45