Your order was shipped and you will be provided with a tracking number in another email as they have already sent it out at least once. The order was shipped less than seven banking days after you placed your order. It was shipped via UPS on the 21st.

If you read here, you will see that customers usually get their orders before they get an email with the tracking number.

Your order was shipped before seven banking days past. You placed your order on the 13th. It can take up to seven banking days for the order to be processed. You should know we are NOT in North America.