I have had nothing but good experiences with this company. Yes, their domestic (last order) was a problem - sent bright blues from some place in India - e-mailed them - and voila - valium from Roche. They are a very good company, any issues you have with them they quickly resolve. Yes, they may be suffering from "growing pains" - as they are expanding their business.

HOWEVER, I stand by what I said - they are by far the best IOP I have EVER dealt with. If you have some issues with them - just PM them and state your case in a polite manner - and they will respond and attempt to fix whatever is wrong.