I placed an order Sun. 7/4. They responded thru e-mail the next day with tracking number with 2-day delivery. They mentioned that DHL/Airborne Express was not running on Mon. 7/5 due to the holiday so my order would be shipped on Tues. 7/6. I received my order the next day, Weds. 7/7. Very pleased with their service. My medication isn't offered by many IOP's but buying from them for a larger quantity, was cheaper than buying thru anyone else I've ordered from!