Benton
(Member)
04/22/05 05:02 PM
Re: pharmacy stories?

I have several but I have one from today. This one wasn't so much the pharmacy's fault as the doctors but a real fiasco non the less.

I have my refills for Duragesic and Percocet 10 mailed to me once a month. Well, last month I found out that there was now a new Generic Duragesic patch and the pharamcy had not had it in stock yet so I spent a couple of days trying to find it in stock somewhere. My regular pharmacy told me to make sure I bring the script in early next time so they have time to order if they don't have it. So now I am off schedule with the two presciptions by about a week.

So, I called my doc a week early, 4/15, to mail the scripts and he did. I go to the pharmacy and give them both scripts, the Percocet was due to be filled but the Patches were a week early, as requested by them.

Well, I tell the girl at the counter that I am only filling the one and to have them order the other for the end of the week.

15 minutes later they call me over the loud speaker, of course I am sitting 2 feet from them, to say there is a problem. They wrote on the prescription in RED, TOO EARLY.

I reminded them that they told me to bring it in early. Now she says well, we have it but the presciption is not signed anyway. Pain in the [censored]. So I take the script back, get my Percocet and go.

I call the Dr.'s office on Monday and find out he will not be in the office until today. So, over a week after he mailed me the script, I bring it back cause it is not signed. I am sitting there waiting for over half an hour. Finally a nurse calls me to tell me he can't now sign it because now that the pharmacy wrote in the script, it was no good. And, to get another one, I would have to be seen for a visit, even though I had a visit the end of March and usually come in every three months. This was today. So, I said fine. I am not about to argue with them. Now I wait another half hour so he can interrogate me as to why they wrote TOO EARLY on it. I explained the whole situation and he had no idea about the new Generics and totally understood. BUT, it cost me $25 for an office visit.

Then, I get a new script and notice right away, it has the wrong dosage. I give it back and tell him. Rips it up and writes a new one. This one has the wrong number of days in the instructions. I get 15 Patches to change every two days and it says three. I know the pharmacy will pick at that. He gets all flustered, rips it up and finally gets it right.

I think he was pissed off at himself for not signing it in the first place and was looking to take his anger out on me...but, I didn't let him get me upset so he finally just laughed it off and chalked up to a "bad day".

Why can't doctors ever just admit they can make mistakes? lol

So what should have taken 30 minutes ended up taking the whole day. I have been at this for over 13 years now so I have lots of stories...

B



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