We used DHL in our business for a long time, both for overseas and some domestic. They were very reliable, timely - esp. for overseas, you could count on 2-3 day rather than a week (I am talking about 3 of the continents and several central american and carribeian also) and seemed to be very good at getting computer software through customs in a reliable and expediant fashion (this was sometimes a problem, just like importing meds here, but everything we sent out or had sent in came through in no longer than 3 days start to finish). Airborne was also very reliable when we used them, just a tad more expensive back then than fed ex. I would say this is a great sign and I hope ops will switch from ups to dhl!